Finance Assistant

Cape Town Finance King James 18 September 2018

SUMMARY OF ROLE

The Finance Assistant completes accounting functions for the King James Group of Companies, Hammer, Atmosphere, Proof, King James Digital and Toolbox, with a focus on Accounts Payable.

KEY COMPETENCIES/SKILLS

Cash Book processing, Payments via EFT and Foreign Payments, Processing Creditor Payments, General Balance Sheet, 

ESSENTIAL SKILLS: 

3-5 years experience (Agency experience preferable)

Conscientious and detail focused

Methodical, organized, structured and systematic

Ability to work in a pressured environment

Proactive and efficient

Integrity and maintain high levels of confidentiality

Ability to work independently or in a team

Excellent interpersonal skills 

Deadline driven


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Weekend Community Manager

Rosebank Johannesburg Digital King James Digital 15 September 2018

We are looking for weekend Community Managers to join our team. We’re after people with a passion for social media and a good understanding of social platforms. 

Two amazing, motivated Community Managers to own the community of a digital bank during the weekend hours. We want individuals who love to engage with the public, assist bank customers and generally use initiative and creative sparkle to help craft our online presence and persona.

The weekend shifts are 7am-4pm OR 11am-8pm Saturday; 9am-5pm Sunday; as well as public holidays. 

They will join a team of 2 experienced Community Managers who will work during the week and be available for training initially, plus support and assistance when required.

You’ll need exceptional communication skills and an ability to develop engaging content. Must speak English, Afrikaans, Zulu and Xhosa (any other SA languages will be a bonus).

This is a fast moving job with lots going on so you’ll need to be able to keep things calm in the middle of a tweet storm. You’ll also need to be a people person with great customer service skills and the ability to build and nuture a community. 

Community Managers are part of our creative team and will collaborate on developing the voice of our brand and create new and engaging ways of communicating on social media.

Ultimately, you should be able to act as the face and voice of our brand and manage all community communications. 

Responsibilities

·Implement social media and communication campaigns to align with marketing strategies

·Schedule and maintain a number of Clients’ monthly content plans

·Provide input on engaging text, image and video content for social media

·Respond to comments and customer queries in a timely manner

·Monitoring our retainer Clients’ social channels for a set time during weekends and public holidays

·Adhering strictly to our SLAs with our retainer Clients

·Monitor and report on feedback and online reviews

·Liaise with other team members to ensure excellent service and a quality social media product

·Build relationships with customers, potential customers, industry professionals and journalists

·Stay up-to-date with digital technology trends

·In-depth monthly reporting on all areas Client requires

Requirements

·Working experience as a community manager

·Experience in launching social media initiatives

·Ability to identify and track relevant community metrics

·Excellent verbal communication sills

·Excellent writing skills

·Hands on experience with social media management for brands

·Ability to interpret website traffic and online customer engagement metrics

·Knowledge of online marketing and marketing channels

·Attention to detail and ability to multitask 

·In-depth knowledge of MS Office

·In-depth knowledge of Google Apps

Nice to Haves

·Previous Financial Services experience; understanding of banking and financial processes

·Marketing qualification

·Experience in a communications and/or digital agency

·Experience working BrandsEye and other relevant industry listening applications

·Experience working in Falcon and other social media tools

What kind of person are we looking for?

We are looking for a hard working individual that is not scared to interact and add value to Clients’ brands and to their team. The successful applicant has a healthy sense of responsibility and values excellent service delivery above all. 


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